I turn calls into leads that generate revenue, making sure that the systems in place help achieve our goals. I focus on finding missed opportunities in calls and processes.
I have 20 years of call center experience both inbound and outbound calling. I feel most successful in leading sales teams.
I’m a great listener. If I listen my team tells me what motivates them and if I hear them correctly we get the desired results. If I listen to customers, they will tell me exactly how to earn their business. When I listen to leadership, I know exactly what is expected. Listening gives me permission to lead.
I love watching cooking and home improvement shows. I also love football and spending time wit my grandchild.
Tina Turner was not afraid to step out of her comfort zone and she never let people define who she was or what she was suppose to be. And who wouldn’t want those legs!!!!