Speed to Lead
THE STATE OF SPEED TO LEAD IN HOME SERVICES
How does the home services industry treat prospective customers in a world where buyers expect responses in real-time? We were curious. The results of our independent study made it abundantly clear: When it comes to lead response time, the home services industry is falling short.
So, What Do the Best Home Services Companies Do Differently?
Successful home services companies are quick enough to keep up with increasing demand for instantaneous responses, while winning orders to competitors that are slower or unresponsive, and more technologically equipped to respond in real-time.
WE TESTED
466
HOME SERVICES COMPANIES
466 OF THOSE COMPANIES
40%
DIDN’T RESPOND
63%
DIDN’T TRY CALLING US BACK
89%
DON’T USE ANY CALL TRACKING