Key Performance Indicators, or KPIs, allow you to measure the return from your PPC campaign investments. Most providers, such as Google AdWords, present you with dashboards and numbers detailing your ad performance in different areas.
It is a lot of information thrown at you at once. What do you focus on first? Which metrics truly tell you whether you are getting the value you expect from the money you are spending?
Valve+Meter Performance Marketing works with different PPC networks and we use our years of experience to narrow down the seven KPIs capable of making or breaking any PPC campaign. Read on and learn how to analyze your performance and make effective improvements.
Your PPC Campaign Ad Impressions
The success of any PPC campaign starts with getting your ads in front of the intended audience. You’ll want to know how large the audience is, and if it’s open to the services or products you sell.
It’s not always about making sales at this point. New companies should be focused on building awareness of their brand in the marketplace.
Low impressions may mean your ads aren’t compelling enough to catch attention. It might be time to take a step back and assess whether you’ve done enough, such as designing an eye-catching logo or coming up with slogans or phrases to stick in the minds of those who see your ad.
Look at where you’re placing your ads as well. Are you sticking to lower-trafficked spaces to save money? Are you “tripping over a dollar to pick up a dime?” How much will the low-traffic spaces do for improving brand awareness?
If you don’t feel you’re getting a wide enough audience, you might want to up your budget and aim to be seen on larger search engine providers or spread out into higher-trafficked social media spaces. Valve+Meter understands the art and science of running a successful PPC campaign on newer and more established online platforms fitting your advertising budget.
Your Average Ad Position
Now that you’ve secured a place where you can be seen by your target audience, you need to set yourself apart from competitors.
The thing is, you don’t necessarily have to be #1 in Search Engine Result Pages, or SERPs, to get ahead of the competition. Providers constantly tweak the search algorithms making it nearly impossible to game the system by trying to buy your way to the top.
Remember this is an average of where your ad consistently ranks along with the maximum dollars you’re paying per impression. An ad currently ranked #2 might have been anywhere from #1 to #6 earlier in the day.
What you should take from this KPI is how well your ad performs “quality-wise.” Consistently low rankings suggest you need to review the relevancy of keywords you’re bidding on or make some improvements to the landing page.
Your Click-Through Rate (CTR)
Getting seen is one thing. Getting users to click on your ad and browse what you have to offer is something else. This makes your CTR extremely important in your PPC campaign.
The work you put into improving your ad’s visibility and improving your ad position also pays off here. If you’ve paid for keywords aimed at exactly what the user’s looking for, you’re more likely to attract their attention.
Confusing or jumbled ads just cause people to move on to something else. Not focusing on the right keywords also fails to bring your ad up in SERPs when users enter their search terms.
Are you making a strong enough pitch asking users to take some sort of action? Passive ads do nothing to engage users. Instead, use compelling messaging to drive them to find out how much they need to see what you have to offer.
Your Cost Per Click (CPC)
Cost Per Click tells you whether you’re getting the ad action you’re expecting from the advertising budget for your PPC campaign. It’s the amount you’re paying every time someone clicks on your ad in a platform.
Ideally, you’re driving enough traffic to your sites to make this fee negligible. Clicks through to a high-quality site end up costing you less in the end. Most search engines reward you for this in their algorithm calculations.
Watch out for keywords eating up a lot of your ad spend yet doing very little to attract clicks to your PPC campaign. You may want to refine or remove them entirely.
Don’t throw keywords into ads just to attract clicks. You’ll be penalized by a poor user experience when they fail to find what they’re looking for after clicking your ad.
Your Conversion Rate
There’s a reason we’ve been stressing the importance of choosing good keywords for your PPC campaign ads. When users search for a pair of red flats in a certain size, it is what they’re expecting to see when they click your ad.
Your conversion rate tells you how much you’re spending to gain an active engagement from a user browsing your site. Active engagement could be anything from signing up for a mailing list for promotions to an online purchase.
It’s possible to have keywords pulling a lower number of clicks and leading to a high number of conversions. Congratulations – you’ve found a way to attract the attention of those needing your products or services and give them what they’re seeking.
Your Cost per Conversion/Acquisition (CPA)
We all love repeat customers. But no business survives without consistently attracting new customers into their base. This KPI tells you how well ads in your PPC campaign perform in attracting new eyeballs and making some sort of engagement.
What if you are doing a great job keeping your old customers, and not seeing a large number of new customer purchases? It might be time to refine the ads you’re using to make sure they haven’t grown stale. The trick is not turning off your regulars in your attempts to gain new traffic.
This is where it helps to gain insight from a marketing specialist like Valve+Meter. We work to understand what’s gotten your business to this point. We believe what got you here, isn’t going to get you there. It may sustain status quo, just not growth. Our research informs any new strategies we design to grow your business by expanding the type of customers you attract.
Your Return On Investment (ROI) for Your PPC Campaign
Return on investment shows you the culmination of the work you’ve put into your PPC campaign. You’re looking to find out how much profit you yielded from each ad conversion. How you define conversions and come to your ROI depends on the overall goal you’ve set out to accomplish with your ad spends.
If you measure conversions by sales, then you’re looking to see how much you’re making for each purchase made from your site. If it’s getting user information, then you’re looking at how many times users filled out forms passing you their information for future contacts.
You may be able to increase ROI with adjustments like dropping underperforming keywords or finding new spaces to place your ads to improve your conversion rate. Marketing guru Avinash Kaushik suggests analyzing how keyword performance changes in different search engines over time.
It helps to gain the support of experienced professionals when it comes to getting the KPIs necessary to make your PPC campaign successful. Contact Valve+Meter at (317) 934–2649 to start making the improvements necessary to get the returns you expect from your online advertisements.