I am a Call Quality Clerk. I ensure all V+M’s clients’ phone calls offer assistance to their customers, and that they promote a positive image on the client’s behalf.
I’ve been working with V+M for a year, and I think that I am a great fit for the job I’m in. I’ve been on the receiving end of difficult phone calls before, and can relate to both our clients and their customers.
I really enjoy studying the art of sales. By listening to these phone calls, I can pick up sales tactics from the businesses that my company represents.
My favorite pastime is reading. I like to read fiction/fantasy books, specifically. Some of my favorite novels include the Harry Potter series and the Percy Jackson and the Olympians books. It’s a lot of fun to imagine a world with magic and Greek mythology. When I’m not reading, though, I enjoy going on walks in the park and observing nature at its finest.
If I won the lottery tomorrow, I would take the opportunity to go skydiving. I’ve always been a thrill seeker at heart, and it would be quite an adventure to feel the wind blowing through my hair and seeing the world from above.